[Dixielandjazz] Fwd: UNITED BREAKS GUITARS

[Marek Boym]

 *Every once in awhile, a consumer wins one!! *



             *United Airlines Makes A Bad Mistake**:*



*A musician named Dave Carroll had difficulty with United Airlines.*

*Dave spent over 9 months trying to get United Airlines to pay for damages
caused by baggage handlers to his custom Taylor Guitar. *

*During his final exchange with the United Customs Relations Manager, he
stated that he was left with no choice other than to create a music video
for You Tube exposing their lack of cooperation. The Manager responded:
"Good luck with that one, pal." *

*So he posted a retaliatory video on You Tube. The video has since received
over 6 million hits. United Airlines contacted the musician and attempted
settlement in exchange for pulling the video. Naturally Dave**�**s response
was: "Good luck with that one, pal." *

*Taylor Guitars sent the musician 2 new custom guitars in appreciation for
the product recognition from the video that has led to a sharp increase in
orders.*

*Here's the video:*



*http://www.youtube.com/watch_popup?v=5YGc4zOqozo*