[Dixielandjazz] Fw: Passenger Services

[Patrick Ladd]

A mate in NZ sent me this and in view of the problems some listmates have had with airline travel with instruments I thought you might enjoy it. Pat






       I'm hoping you  will enjoy this little video and the story which goes with it.               THIS IS CALLED GETTING EVEN!!!!!
      This is a very clever and talented young man. Enjoy.






      DISGRUNTLED PASSENGER'S REVENGE 

        

      A Canadian musician from Halifax named Dave Carroll recently had difficulty with United Airlines. 

      Dave spent over 9 months trying to get United to pay for damages caused by baggage handlers to his custom Taylor guitar. 
       
      During his final exchange with the United  Customer Relations Manager, he stated that he was left with no choice other  than to create a music video for YouTube exposing their lack of cooperation. 
        
      The  Manager responded: "Good luck with that one, pal." 
        
      So he posted a retaliatory video on YouTube. The video has since received over 6 million hits. 
       
      United Airlines contacted the  musician and attempted settlement in exchange for pulling the video. Naturally his response was: "Good luck with that one, pal." 
       
      Taylor Guitars sent the musician 2 new custom guitars in appreciation for the product recognition from the video that has led to a sharp increase in orders. 
        
      Here's the video: 

        

        http://www.youtube.com/watch_popup?v=5YGc4zOqozo