[Dixielandjazz] Musical Instrument As Baggage on Airlines

[Mike Woitowicz]

Listmates:

This is a follow-up to the many discussions on this list regarding shipping musical instruments as baggage on airlines. Here's how to get back at the airline if they damage your instrument. I can't vouch for this story's truthfulness, but it shows the power of the internet if it is. And the guy sings pretty well too!

"A musician named Dave Carroll recently had difficulty with United Airlines. 
United apparently damaged his treasured Taylor guitar ($3500) during a 
flight. Dave spent over 9 months trying to get United to pay for damages 
caused by baggage handlers to his custom Taylor guitar. During his final 
exchange with the United Customer Relations Manager, he stated that he was 
left with no choice other than to create a music video for youtube exposing 
their lack of cooperation. The Manager responded: "Good luck with that 
one, pal."

So he posted a retaliatory video on youtube. The video has since received 
over 6 million hits. United Airlines contacted the musician and attempted 
settlement in exchange for pulling the video. Naturally his response was: 
"Good luck with that one, pal."

Taylor Guitars sent the musician 2 new custom guitars in appreciation for 
the product recognition from the video that has led to a sharp increase in 
orders."

Here's the video http://www.youtube.com/watch_popup?v=5YGc4zOqozo


Mike Woitowicz
The Banjo Barons Ragtime Band
The Dixie Barons Dixieland Band
Solo Banjo Shows
www.banjomusic.biz
262-245-5516