[Dixielandjazz] : Stick it to 'em with a Song--Guitarist Dave Carroll gets revenge on United Airlines with this video
Norman Vickers
NVickers1 at cox.net
Thu Apr 9 13:09:02 PDT 2015
To: Musicians and Jazzfans; DJML
From: Norman Vickers, Jazz Society of Pensacola
Cyndy Gimble-daughter of guitarist/vocalist educator Johnny Gimble-sends
this story and link to a slightly-less than 5 minute video. Those of you
who have to bring instruments along with you on the airlines likely will
especially enjoy it. (if you've seen it before, it's OK to skip. But as the
sign in our library says: Any book is new until you've read it!)
Thanks, Cyndy.
From: Cyndy Gimble [mailto:cgimble at outlook.com]
Sent: Thursday, April 09, 2015 10:47 AM
Subject: Stick it to 'em with a Song
A Canadian musician from Halifax named Dave Carroll recently had
difficulty with United Airlines. Dave spent over 9 months trying to get
United to pay for damages caused by baggage handlers to his custom
Taylor guitar. During his final exchange with the United Customer
Relations Manager, he stated that he was left with no choice other than
to create a music video for YouTube exposing their lack of cooperation.
The Manager responded: "Good luck with that one, pal." So he posted a
retaliatory video on YouTube.The video has since received over 6
million hits. United Airlines contacted the musician and attempted
settlement in exchange for pulling the video. Naturally his response
was: "Good luck with that one, pal." Taylor Guitars sent the musician 2
new custom guitars in appreciation for the product recognition from the
video that has led to a sharp increase in orders. Here's the
video: <http://www.youtube.com/watch_popup?v=5YGc4zOqozo>
http://www.youtube.com/watch_popup?v=5YGc4zOqozo
All airline Customer Service Managers and employees should view this
video.
_____
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