[Dixielandjazz] Public apology - was: Trad Jazz Thieves

[evidence at otelco.net]

Hi Craig -

I'm hoping this gets to you on the DJML, as every email I've sent you  
has bounced back to me saying "cue is full".

First of all, I didn't mean to sound "huffy" in my post.  My  
reputation is more important to me than any silly little business  
transaction, and I guess I  wanted you to know that I generally do  
whatever it takes to make my customers happy.

As you apparently have not received my last 3 emails, here is what I am doing:
Because of online theft, I will be uploading the albums to another  
server, which will take the rest of today as each album requires over  
an hour to upload!

The MOMENT they are available, I will send you the download urls for  
all four albums, plus, I will send you another download url for a FREE  
album download to compensate you for your patience.

Thankyou for your business, Craig, and we're gonna get this sucker  
ironed out!!

Best regards -

Dave Gannett


Quoting "Craig I. Johnson" <civanj at roadrunner.com>:

> TO ALL:
> This is a public apology to Dave Gannett. I sometimes jump
> to a conclusion far too fast and this is one of those times.
>
> I was so glad to see access to the Black Dog CDs that I
> was disappointed when my downloads failed. Previously,
> I've had no problem (with my high speed connection) in downloading
> large files, But in this case I think my own computer took
> so long that the server dropped the connection. In the past
> I've been able to go back and do it again, but something about
> this situation made the server think the download
> had completed and disabled my download link.
> I've cleaned up my machine but will test it before trying again.
>
> I did not mean to imply ANYTHING negative about Dave and
> his service. In fact his approach to purchasing & delivering on line
> is one of the best I've seen. I just wanted to see if anyone on the
> list had had a similar problem before I tore my computer software apart.
>
> In fact, I did note in a subsequent note to DJML that I figured that the
> problem was my computer. I highly recommend both the CDs and
> the web site. I  am sorry if my communications made it look like a
> complaint.
>
> TO DAVE:
> Sadly, for some reason, I've not seen either of the e-mails from
> you Dave. That could be my machine again, so I'll check.
> The correct e-mail address is civanj at roadrunner.com
> If for some reason they bounce, tell me so via this list as I
> seem to have no trouble receiving such posts. Please make sure
> there is a 'subject' line as my mail program will not accept notes   
> without one
> due to the incredible amount of spam that comes that way.
> Regards,
> Craig Johnson



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